How it works

A clear process, from first call to touchdown.

No call centres, no cookie-cutter tours — a straightforward six-step process with a real person behind it at every stage.

1

Free Discovery Call

We learn about your dates, group size, travel style, budget, must-see places and concerns. Free, 15–20 minutes, no obligation.

2

Tailored Proposal

We recommend the most suitable route, package and support level — matched to how you actually like to travel.

3

Custom Itinerary Design

We build a practical day-by-day plan with transport, hotel areas, experiences, food and preparation notes.

4

Pre-Trip Briefing

Before departure, we run a 30–60 minute online face-to-face briefing to walk you through apps, payments, transport, bookings, local etiquette and key reminders.

5

Travel With Support

If you choose remote concierge support, we help with day-to-day questions, adjustments and basic Chinese communication while you are in China.

6

Enjoy China Your Way

No rushed checklist. No one-size-fits-all tour. Your trip stays flexible, personal and manageable.

A Clear, Two-Stage Planning Process

You do not need to pay the full service fee upfront. Our fees are divided into two stages, with each payment linked to a clear stage of planning. The formal planning process begins once the service agreement has been signed and the Stage 1 payment has been received.

  1. 50%Trip Strategy & Initial DraftPaid after the service agreement is signed and before planning begins.
  2. 50%Final Plan & Booking CoordinationPaid after you confirm the revised itinerary and before the final PDF is delivered.

If you choose remote support, its fee is added to the second payment. Before planning begins, you will receive a service agreement outlining the scope of work, payment stages, revision process, booking conditions and cancellation terms. Third-party travel costs are separate from the service fee.

See the full two-stage process

Transparency first

What's included — and what isn't.

We'd rather be crystal-clear up front than surprise you later. Here's exactly where our service starts and ends.

Included

  • Travel planning and itinerary design
  • Route suggestions and daily structure
  • Hotel recommendations
  • Transport guidance
  • Food, cafe and experience suggestions
  • Booking of trains, hotels and attraction tickets, subject to availability (costs paid separately)
  • Help re-arranging bookings if weather, transport or a supplier disrupts your plan
  • China travel preparation checklist
  • One round of overall changes before your final plan
  • Remote support — only if included in your package
  • Pre-trip online briefing for selected packages

Not included

  • Flights
  • Hotels
  • Meals
  • Attraction tickets
  • Visa applications or immigration advice
  • Travel insurance
  • Local guide fees
  • Vehicle and driver fees
  • Personal expenses
  • Third-party supplier costs
  • Emergency medical, legal or consular services
Where add-ons like guides, drivers or transfers are arranged, our service fee covers coordination — the third-party cost itself is always quoted separately and agreed before anything is booked.

Sound like the right fit?

Start with a free 15–20 minute discovery call. If we're not right for your trip, we'll say so.

Plan My China Trip